Dog Mama LLC Privacy Policy

This Privacy Policy describes how Dog Mama LLC, dba My Dog Mama, ("we", "us", or "our") collects, uses, and discloses personal information collected from visitors ("you" or "your") of our website.

1. Personal Information We Collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may collect the following personal information from you when you use our website or interact with us:

IP address
Client’s name
Email address
Phone number
Dog's name
Pictures/videos of dogs and owners

2. How We Collect Personal Information
We collect personal information from you when connect to Dog Mama LLC's website, when you voluntarily provide it to us through our appointment booking form, phone calls, email interactions, Substack subscriptions, or in person training sessions.

3. Purpose of Collecting Personal Information
1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

5. To comply with any applicable laws and regulations.

4. Sharing of Personal Information
We may share your personal information with third parties such as but not limited to Wix.com and Google Analytics.

5. Storage and Protection of Personal Information
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. We store your personal information within our suite of Google business tools. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Cookies and Tracking Technologies
We use cookies and tracking technologies provided by Wix.com, Google Analytics, Substack, and Meta Ads to analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base.

7. Accessing, Updating, and Deleting Personal Information
You may request to access, update, or delete your personal information by emailing us at info@mydogmama.com.

8. Compliance with Privacy Regulations
We comply with applicable privacy laws and regulations, including those of South Carolina.

9. Children's Information
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on this page.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@mydogmama.com